Privacy Policy

Quicket Solutions, Inc. (“Quicket”) collects and uses information from your use of the Quicket website (the “Site”), and this Privacy Policy (“Privacy Policy”) describes how Quicket collects, uses, transfers, and discloses data, including personally identifiable information (“Personal Information”).  By using the Site or submitting any Personal Information to Quicket, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and the Quicket Terms of Use accessible from the Site.

DATA QUICKET COLLECTS

Quicket collects data to provide customers with a resource for, information about and access to its solutions, products and services, and to operate Quicket’s business. Some of this data is provided directly, such as when you create a Quicket account, connect a Quicket-supplied device to the Internet or a Cloud service, or contact Quicket for support or to perform other services.  Quicket also receives data from the access to the Site, for example, using technologies like Cookies, receiving error reports, usage data or location data from Quicket’s and others’ software running on products supplied by Quicket and others or from utilizing Quicket services.

The data Quicket collects depends on the solutions, products, services and features used, and can include the following:

Name and contact data. Information, including Personal Information, collected through the Site or through other means, may include name and salutation, job title, physical address, time zone, telephone number (including work or home office, mobile, and fax numbers), photograph, e-mail address, and any other additional information that you may choose to provide.

Credentials. Quicket collects information used for authentication and account access.

Job Application Information.  If you apply for any job opportunities at Quicket through the Site, you will need to provide your name, e-mail address, phone number and resume, and you may choose to provide a cover letter and any other information you desire to submit to Quicket. (collectively, the “Job Application Information”).

Payment data. Quicket or its payment processor collects data necessary to process payments for purchases from Quicket or for violations or fines, such as credit/debit card information, bank information, wire transfer and/or any other financial or payment information associated with a payment.

Usage data. Quicket collects data about how users and devices interact with Quicket solutions, products and services. For example:

            –Product use data. Quicket collects solution and product feature use data, website activity data, performance data, product preference information, purchase history, and the webpages you visit.

            –Device data. Quicket may collect data about a device, its operational state, configuration, past usage data, device performance data, and information on the network used to connect and use Quicket solutions and products. This includes data about the operating systems, applications and other software installed on the device, including product keys. This also includes Internet Protocol (IP) address, network authentication, MAC address, other device identifiers, regional and language settings.

            –Error reports and performance data. Quicket collects data about the performance of solutions and products supplied by Quicket and others and problems experienced. This data helps diagnose problems in such solutions and products to continuously improve Quicket’s services. Depending on the solutions, products and settings, error reports may include data such as the type or severity of the problem, details of the software or hardware related to an error, device status, usage data, contents of data or files that were processing when an error occurred, and data about other devices, networks, or software with which the device interacts.

            –Support data. When Quicket is engaged for support, Quicket’s contact with any data or information stored on a device will be incidental in most instances.  Quicket will collect data about any hardware, software, and other details related to the support incident for tracking device performance and product improvement.

            –Location data. Quicket may collect data about your location, which can be either precise or imprecise. Precise location data can be Global Position System (GPS) data, as well as data identifying nearby cell towers and Wi-Fi hotspots Quicket collects when location-based products or features are enabled. Imprecise location data includes, for example, a location derived from your IP address or other data that indicates the geolocation of an IP address with less precision including latitude, longitude, city, region, country or postal code.

Cookies. Sites may collect certain kinds of data which could encompass Personal Information during your visit, including the use of Cookies. Cookies are small text files sent from a site to the hard drive of a user’s device to store bits of information related to that user or device. Cookies can store information about the device and users, including IP addresses, navigational data, server information, data transfer times, user preferences, and passwords needed to access the special areas on the Site. Quicket uses Cookies to assist with the downloading of information from the Site and for other business purposes such as traffic analysis. If you choose to create a user profile, Quicket will use Cookies to store the Personal Information for your profile. Your browser may be able to be configured to block, reject, remove or disable Cookies and other tracking technologies. However, if you reject or remove Cookies or other tracking technology, you might not be able to access certain pages or use important functions on the Site, including downloading documents and establishing a user profile.

Other Technology. The Site also uses IP addresses, log files and other technology to identify Site problems and usage. Quicket reserves the right to introduce new tracking technologies and techniques related to the use of the Site, although Quicket will do so subject to and in accordance with applicable data protection laws and regulations.

HOW QUICKET USES PERSONAL INFORMATION

Quicket uses, discloses, transfers, and otherwise processes data, including Personal Information, in several ways. Quicket uses the data it collects for three basic purposes: (1) to process transactions for the sale and support of Quicket solutions, products and/or services; (2) to operate Quicket’s business, and to provide and support Quicket’s solutions, products and services; and (3) to send communications. If you create a user profile, Quicket will store Personal Information as requested to manage the profile and communicate with the user.  

Personal Information may also, subject to the requirements of applicable law, be used, disclosed and transferred to law enforcement personnel and other persons in situations where Quicket believes that it is necessary to identify, contact, or bring legal proceedings against someone who may be misusing the Site, interfering with the rights of Quicket or other users, or when Quicket reasonably believes that the law requires or permits such disclosure.

WHY QUICKET SHARES PERSONAL INFORMATION

Quicket shares Personal Information with consent or as necessary to complete any transaction or provide any product or service requested or authorized.

Additionally, Quicket will access, transfer, disclose, and preserve Personal Information when Quicket has a good faith belief that doing so is necessary to:

  1. comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies;
  2. protect our customers, for example to prevent unsolicited emails or attempts to defraud users of Quicket solutions, products, or to help prevent the loss of life or serious injury of anyone;
  3. operate and maintain the security of Quicket’s solutions, products and services, including to prevent or stop an attack on Quicket’s computer systems or networks; or
  4. protect the rights or property of Quicket, including enforcing the terms governing the use of the solutions, products or services; however, if Quicket receives information indicating that someone is using Quicket solutions, products or services to traffic in stolen intellectual or physical property, Quicket may refer the matter to law enforcement.

If Quicket buys another business or its assets or sells or divests all or part of Quicket’s business or business assets, or engages in a merger or other significant corporate event, Quicket may transfer Personal Data to one or more third parties as part of the transaction.

DATA SECURITY

Pursuant to applicable regulations, Quicket maintains reasonable technical and administrative procedures to protect data including Personal Information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access, but Quicket cannot ensure or warrant the security of any data against any possible loss or unauthorized access.

ACCESS AND CORRECTION OF PERSONAL INFORMATION

Quicket will provide individuals with access to their Personal Information where required by applicable data protection and privacy laws.  Individuals will be required to sufficiently verify their identity. Declining to provide Personal Information may limit Quicket’s ability to respond to your inquiry.

LINKS TO OTHER INTERNET SITES

The statements set forth in this Privacy Policy are for the Site.  Sites hosted by third parties may have different practices. If you link to or otherwise visit any other sites managed by third parties, you must review the privacy policies posted at those sites.  Quicket has no control over those sites and is not responsible or liable for the policies and practices followed by third parties.

RETENTION OF DATA

Quicket will keep your data, which may include Personal Information, for as long as necessary for the purposes for which it was collected, to provide you with solutions, products or services, to conduct legitimate business interests, and where otherwise required or permitted by law.

Notice to Non-U.S. Residents

The Site is operated in the United States. If you are located outside the United States and choose to use the Site, you hereby irrevocably and unconditionally consent to the transfer, processing, and use in the United States or other location of all Data provided to Quicket, including Personal Information.  The privacy laws of the United States or locations at which the Data is processed may not be as protective as those in your jurisdiction.

MINORS USE OF QUICKET’S SITE

Quicket does not offer solutions, products or services to children. If you are under 18, you may use the Site only with the involvement of a parent or guardian. Quicket does not knowingly collect personal information from children.  If you are under the age of 13, do not provide any information through the Site.  If any person has a reason to believe that a child has submitted personal information through the Site, please contact us, and we will make reasonable efforts to delete the information from our data.

REVISIONS TO THIS PRIVACY STATEMENT 

Quicket reserves the right to change this Privacy Policy from time to time at Quicket’s discretion.  Please check this Privacy Policy frequently and particularly before you submit Personal Information via the Sites.

CONTACT

If you have any questions about this Privacy Policy, please contact us at:

Quicket Solutions, Inc.

1 N Wacker Drive, Suite 2410

Chicago, IL 60606

Email:  info@quicketsolutions.com
Phone: +1 630 723-7723

Effective Date: October 18, 2017