Program Manager

Job Description

We are seeking a highly motivated and experienced Program Manager to Lead the end-to-end development of enterprise platforms for digital court management, payments, and evidence systems. This individual will serve as both technical architect and product owner, translating statutory and financial requirements into secure and scalable cloud-based solutions. This is an onsite position in Chicago, IL with expected travel of 30% domestic travel required for onsite architectural meetings. The estimated base salary for this position is $141,398- $151,398 annually.

Why Join Quicket:

  • Be part of a mission-driven company making a meaningful impact on critical government services in our communities
  • Join a high-performance team in a rapidly growing and durable market
  • Opportunity for advancement as Quicket expands
  • Competitive compensation, benefits including work-from-home and flexible work hours, generous PTO, meaningful company equity, comprehensive health, vision, and dental, 401(k) match, fully paid life, short-term, and long-term disability insurance, home office allowance, and team building social events.

Position Responsibilities

  • Lead the end-to-end development of enterprise platforms for digital court management, payments, and evidence systems.
  • Serve as both technical architect and product owner, translating statutory and financial requirements into secure and scalable cloud-based solutions.
  • Oversee data pipelines, system integrations, and data architecture.
  • Develop and operationalize analytical and predictive models to support forecasting, anomaly detection, and process optimization.
  • Define and monitor key product metrics using real-time analytics and testing frameworks to drive adoption and performance.
  • Prepare comprehensive documentation, specifications, and release materials in alignment with organizational compliance and change-management standards.
  • Act as reference in expert level knowledge for lower level employees.

Position Requirements

  • Master's degree in Computer Science, Information Management, or related field OR Bachelor’s degree in Computer Science, Information Management, or related field plus 2 years of related experience.
  • Will accept any level of experience in the following skills:
  • Architect and operate CJIS-compliant cloud data platforms using Amazon S3, Amazon Redshift, ECS, and Lambda to process high-volume judicial, financial, and evidence datasets
  • Develop predictive analytics and time-series forecasting systems using SARIMA and Prophet integrated into production planning platforms
  • Coordinate multi-team delivery across engineering, analytics, and support functions. Design and train deep learning models using TensorFlow and PyTorch
  • Implement data validation, integrity controls, and release management processes across AWS-hosted platforms to ensure reliability of large government datasets
  • Develop RESTful APIs and backend services supporting integration between ecitation, payment processing platforms, using Python web frameworks and SQL databases within government technology environments.
  • 30% domestic travel required for onsite architectural meetings.

Compensation & Benefits

  • Estimated base salary for this position is $141,398- $151,398 annually
  • Paid time off
  • Health, vision, and dental benefits
  • Team-building and social events
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